Privacy Policy

Last updated: 1 February 2026

LeadPro Education Holdings Ltd ("LeadPro Education", "we", "us", or "our"), registered in Malaysia under company number 202401138952 with registered address at Level 12, Pavilion Tower, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, operates the website at leadpro.pro (the "Site"). This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what rights you have regarding your data.

By using our Site, you acknowledge that you have read this policy. If you do not agree with our practices, please do not use the Site.

1. Information We Collect

1.1 Information You Provide Directly

When you submit our contact form, we collect: your full name, email address, phone number, and the content of your message. This information is used solely to respond to your enquiry. We do not use it for marketing or share it with third parties without your explicit consent.

1.2 Information Collected Automatically

Like most websites, our server logs may automatically record: your IP address, browser type and version, operating system, referring URL, pages visited, and date/time of visit. This data is collected in aggregate for security and performance monitoring purposes and is not linked to individual identities.

1.3 Cookies and Tracking Technologies

We use cookies to remember your cookie consent preference. See our Cookie Policy for full details of which cookies we set and how to manage them.

2. How We Use Your Information

We use the information we collect to:

• Respond to enquiries submitted through our contact form
• Monitor and maintain the security and performance of the Site
• Comply with our legal obligations
• Remember your cookie consent preference across sessions

We do not use your personal data for automated profiling, targeted advertising, or any purpose beyond what is stated above without obtaining your consent first.

3. Legal Basis for Processing

We process personal data under the following lawful bases:

• Consent — when you tick the consent checkbox on our contact form and for optional cookies
• Legitimate interests — for server security logging and fraud prevention, where we have assessed that our interests do not override your rights
• Legal obligation — where processing is required to comply with applicable law

4. Data Retention

Contact form submissions are retained for a maximum of 12 months from receipt and then deleted. Server log data is retained for up to 90 days. Cookie preference records are stored in your browser until cleared and are not retained on our servers.

5. Data Sharing

We do not sell, rent, or trade your personal data. We may share data with: (a) our hosting provider, solely for the purpose of operating the Site; (b) law enforcement or regulatory authorities where required by applicable law; (c) successors to our business in the event of a merger or acquisition, in which case we will notify you before your data is transferred to or becomes subject to a different privacy policy.

6. International Data Transfers

Our Site is hosted on servers that may be located outside Malaysia. Where data is transferred internationally, we ensure appropriate safeguards are in place, including standard contractual clauses where required, to protect your data to a standard equivalent to Malaysian data protection law.

7. Your Rights

You have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Deletion — request that we delete your personal data, subject to legal retention obligations
• Withdraw consent — where processing is based on consent, you may withdraw it at any time
• Objection — object to processing based on legitimate interests

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These include server-side encryption, access controls, and regular security reviews. No method of internet transmission is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any site you visit from a link on our pages.

10. Children's Privacy

Our Site is not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be indicated by an updated date at the top of this page. We encourage you to review this policy periodically.

12. Contact

For any questions or requests regarding this Privacy Policy, contact us at: [email protected] or by post at LeadPro Education Holdings Ltd, Level 12, Pavilion Tower, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.